Thursday, May 28, 2009

Site reports return

Site reports are back. On the bottom right of the dashboard, you will see this...



When you click through, you will now see a variation of this this...



... which is different from the user guide and from what you saw before.

We now let you list:
  • Unique article/blog hits this month
  • Unique article/blog hits this year
  • Unique article/blog hits since (your site) started
The user guide must now be revised.

A unique hit is a hit within a 30-minute timeframe from a particular computer IP address. After 30 minutes, if it visits the same page, it is counted again.

The site report system we were using had millions of records in it, which is what made it slow and unreliable. We have revised it so it stores MUCH less information, but still delivers the relevant statistics. This should make it a lot more reliable.

Thank you for your patience.

Wednesday, May 27, 2009

Video issues resolved?

Starting May 3, our video provider started having issues with timeouts when uploading video. In practical terms, this meant that a lot of videos didn't upload correctly.

We didn't notice this until May 26.

The provider now says it has corrected the issue.

If you have had video issues this month, please try uploading them again and let me know if you continue to have trouble getting them to show up.

Wednesday, May 13, 2009

Site statistics down

Site statistics are down again so we have removed them from the dashboard for the time being.

What happens is that when you click on the site statistic link it waits 30-35 seconds and then gives you a time-out error.

We are investing time and money into reworking how this whole system works so that it is robust enough to handle your queries and will return it when it is working correctly.

I'll announce it on here when we do

Thank you for your patience.

User guide for teachers updated

I have today posted the newest version of the user guide.

It goes over:

  • Media rank
  • Blog posts
  • Short URLs and redirects
  • Renaming of various links
I also rewrote some of the existing material to make more sense based on the calls and e-mails we get.

Find it here: http://my.hsj.org/my.hsj.org-TeacherGuide.pdf