We have now pushed Pontchartrain design for school sites (again, it has space for outside widgets). We expect to push two more before we are through.
Go crazy, kids.
Tuesday, September 28, 2010
Monday, September 27, 2010
Video FAQ
Frequently asked questions about video.
What formats can I upload?
If a file ends in any of the following extenders, we support it.
.mpg, .mpeg, .avi, .wmv, .asf, .flv, .mov, .mp4
MPEG, AVI, Windows Media, Flash Video, Quicktime, MP4
Why doesn't my video display?
First, be patient. We upload the video in batches so it is less of a burden on our servers. So you may have to wait up to 5 minutes for it to even make it to the server we store it on. This is AFTER you have uploaded it.
Video just times out before I have a chance to finish uploading it. Is there a size limit on uploads?
There is a limit, but it's 50 Mb, so that's probably not the issue. Most videos are nowhere near that size.
Generally, we have found that you have a certain amount of time to upload a file before the connection between your computer and ours is severed. We don't sever it, but it gets cut nonetheless. We have seen this time range from 80 seconds to 120 seconds.
How to deal with this:
What formats can I upload?
If a file ends in any of the following extenders, we support it.
.mpg, .mpeg, .avi, .wmv, .asf, .flv, .mov, .mp4
MPEG, AVI, Windows Media, Flash Video, Quicktime, MP4
Why doesn't my video display?
First, be patient. We upload the video in batches so it is less of a burden on our servers. So you may have to wait up to 5 minutes for it to even make it to the server we store it on. This is AFTER you have uploaded it.
Video just times out before I have a chance to finish uploading it. Is there a size limit on uploads?
There is a limit, but it's 50 Mb, so that's probably not the issue. Most videos are nowhere near that size.
Generally, we have found that you have a certain amount of time to upload a file before the connection between your computer and ours is severed. We don't sever it, but it gets cut nonetheless. We have seen this time range from 80 seconds to 120 seconds.
How to deal with this:
- Test the files. Start small and work your way up. 2 minutes, 4 minutes, 6 minutes, etc. You will soon learn your local limits.
- Use an efficient format. AVI is an inefficient format. It creates large files. Convert to something other than AVI.
- Size it right. WE ARE GOING TO CONVERT IT no matter what. We convert it to FLV video about 320 pixels wide. For every pixel over 320 pixels wide (depth doesn't matter as long as it's standard video), the size of the file goes up exponentially, not 1-to-1. So if you convert it or shoot it close to 320, you'll be better off (always shoot ABOVE 320, not below).
FLV video
We had an issue with uploads of FLV video. You could upload it successfully -- even play it -- for a short time. Then it disappeared.
We have fixed that issue and if you would like to upload FLV, you can.
We have fixed that issue and if you would like to upload FLV, you can.
New layouts
Please take note of the two new layouts we have pushed out.
1. Okeechobee.
2. Salt Lake
(Naturally we kept with the lake theme.)
We expect to roll out three more in the coming weeks.
1. Okeechobee.
2. Salt Lake
(Naturally we kept with the lake theme.)
We expect to roll out three more in the coming weeks.
Tuesday, September 7, 2010
Student logins can again post content
On Saturday, we pushed out some additional changes to the site. Once this occurred, it became impossible for student logins to post content.
We have identified the problem -- a coding logic error -- and fixed it.
Student logins can now once again post content.
We apologize for the disruption.
We have identified the problem -- a coding logic error -- and fixed it.
Student logins can now once again post content.
We apologize for the disruption.
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