Trouble saving photos

Sometimes the system won't accept photos that you have uploaded.

The first thing you should check is the actual name of the photo file. Make sure that it:

* Has no weird characters in it (&/#@, etc.)
* Doesn't have spaces in it (this is generally NOT a problem, but no use taking chances)
* Has .jpg, .gif or .png at the end. Those are the photo types we support.

Sometimes, though, this is because the photos are somehow saved incorrectly, but the service is sometimes at fault, as well.

When this happens, you should first delete the existing photo.

Next, you should try uploading it again (there may have been a glitch at the moment you uploaded the first one).

If that fails, first delete the photo that just failed then try going to the original photo and resaving it, changing something slight about it as you save it. For example, you might change the photo quality from 6 to 5 in Photoshop. Also, make sure that the photo is being saved as RGB rather than CMYK. The key is to make the file different enough so that you're saving something new and not trying the same thing over again.

This often will fix the problem.